Room Directory
GUEST SERVICE DIRECTORY
Air Conditioning
Hotel rooms are equipped with air-conditioning. Each unit can be individually adjusted according to your comfort.
Semua kamar mengunakan pendingin ruangan. Dilengkapi dengan pengatur suhu ruangan yang dapat diatur untuk kenyamanan anda.
Banquet Meeting / Party / Wedding
Please contact our Sales Department between 8.00 am and 05:00 pm during working days or contact our Manager on duty on Saturday and Sunday.
Mohon hubungi Sales kami pada jam kerja mulai jam 08:00 WIB sampai jam 17:00 WIB atau hubungi Manager on Duty pada hari Sabtu dan Minggu
Biz lounge
Biz Lounge is located at the Lobby area and providing some snacks, refreshment, coffee and tea. Open daily from 07:00 am until 10 pm.
Biz Lounge berlokasi di area Lobby dan menyediakan beragam kudapan, minuman ringan, kopi dan teh. Biz Lounge yang terletak di dekat Lobby, buka setiap hari dari pukul 07:00 sampai 22.00 WIB.
Breakfast
Enjoy a buffet breakfast at our Restaurant “Andrawina”.
Opening hours:
Daily from 06.00 am until 10.00 am.
Tersedia prasmanan sarapan pagi di Restaurant “Andrawina”.
Tersedia dari pukul 06.00 WIB sampai dengan pukul 10.00 WIB
Check in and Check out Time
Check in time is from 14.00 onwards. Check out time by 12.00 on the day of departure. Should you require a late checkout please contact Receptionist who will advise you of the availability and additional charge.
Waktu check in adalah mulai pukul 14.00 dan seterusnya. Waktu check out pukul 12.00 pada hari keberangkatan. Apabila anda membutuhkan perpanjangan waktu checkout, silahkan hubungi Receptionist yang akan menginformasikan ketersediaan dengan tambahan biaya.
Do Not Disturb
For your privacy, please hang “Sssh.!! I’m Bizzy..“ sign outside your door.
Please inform our Receptionist if you wish to block incoming calls and please advise us as you wish to receive calls again.
Untuk privasi anda, harap gantungkan tanda “Sssh.!! I’m Bizzy..“ di depan pintu kamar anda.
Silahkan informasikan ke Receptionist jika anda tidak ingin menerima telepon, dan memberitahukan kami apabila anda ingin menerima telepon kembali.
Drinking Water
Complimentary drinking water is provided in the bedroom. Please do not drink tap water.
Air minum kemasan disediakan di kamar tidur anda. Dilarang minum air dari kran.
Electrical Supply
The hotel electricity supply is AC 220 volts, 50 Hz.
Hotel menyediakan Listrik 220V / 50Hz.
Emergency Assistance
For emergency assistance, please Dial 7.
Untuk bantuan darurat, tekan 7.
Fire, Safety and Procedure
A floor plan on your door shows your location of the nearest exit staircase, fire alarm and fire extinguisher. If you should see smoke or fire, dial “7”for Telephone Operator or raise fire alarm. Should evacuation become necessary, quickly go to emergency exit, do not use lifts, please observe the following procedure:
- Leave your room immediately, making sure that your room is closed.
- Process immediately to the nearest exit by emergency staircase and follow it down
- Make your way to the assembly point at the front of the hotel.
Terdapat denah kamar dibalik pintu kamar anda yang menunjukkan lokasi anda ke arah tangga terdekat, alarm kebakaran dan alat pemadam. Apabila anda melihat asap atau api, tekan “7” untuk bantuan Telephone Operator atau menghidupkan alarm kebakaran. Apabila diperlukan peroses evakuasi, segera menuju pintu darurat jangan menggunakan lift, mohon amati prosedur berikut ini:
- Segera tinggalkan kamar anda, pastikan kamar anda tertutup
- Segera menuju ke pintu keluar terdekat melalui tangga darurat dan ikuti petunjuk arah sampai lantai dasar.
- Pastikan anda berjalan menuju titik kumpul di depan hotel.
First Aid (Dial 7)
Contact the Receptionist for first aid treatment.
Hubungi Receptionist untuk bantuan penanganan pertolongan pertama pada kecelakaan.
Forbidden Items
For the safety and comfort of all hotel guest it is forbidden to have pets, durian (fruit), fireworks & cooking utensil, such as table stove, rice cooker, etc., if any of these items are found they will be removed.
Untuk keamanan dan kenyamanan semua tamu hotel dilarang untuk membawa hewan peliharaan, buah durian, petasan/kembang api dan alat-alat memasak, seperti: kompor, rice cooker, dll. Jika barang barang ini ditemukan maka kami akan diambil.
In Room Dinning (Dial 2)
Opening hours:
Daily from 06.00 am until 22.30 pm.
In Room Dining Menus are available, please scan QR code in your room.
Should you have any special requirement, please inform us.
Tersedia dari pukul 06.00 WIB sampai dengan pukul 22.30 WIB
Menu in Room Dining tersedia, silahkan pindai kode QR yang telah tersedia di kamar anda. Bila anda menginginkan permintaan khusus mohon beritahu kami.
Laundry Service (Dial 1)
Laundry collected before 09:00 am will be returned on the same day. Laundry collected after 09:00 am will be returned on the next day. Express service will be done on 3 hours and is available at 100% surcharge.
Cucian yang diambil sebelum pukul 09:00 WIB, akan dikembalikan pada hari itu juga. Cucian yang diambil sesudah pukul 09:00 WIB, akan dikembalikan keesokan harinya. Pelayanan cepat (Express service) dapat diselesaikan dalam waktu 3 jam, dengan biaya tambahan 100% dari harga normal.
Lost and Found
Found items are kept in our Lost and Found according to legal requirement. Shipping to you is at your own cost.
Item yang ditemukan akan disimpan sebagai Lost and Found sesuai dengan ketentuan yang berlaku. Pengiriman item yang ditemukan kepada anda biaya dibayarkan oleh anda sendiri.
Parking
Free of charge. Please attention that the hotel assume no responsible and shall not be liable in respect of any damage or misdemeanant to vehicles and or contents while parked on our premises.
Tidak dipungut biaya. Harap diperhatikan bahwa hotel tidak bertanggung jawab dan diganggu gugat atas segala kerusakan, kehilangan atas kendaraan dan atau muatan sewaktu diparkir di tempat kami.
Restaurant
Andrawina Restaurant located on the second floor. We offers a comfortable breakfast, lunch and dinner.The restaurant have a la carte menus and coffee.
Open daily from 06:00 am until 11 p.m.
Andrawina Restaurant berlokasi di Lantai 2. Kami menyediakan sarapan, makan siang, dan makan malam. Restoran menyediakan menu a la carte dan sajian kopi.
Buka setiap hari dari pukul 06:00 sampai 23.00 WIB.
Safe Deposit Box
Safe Deposit Boxes are Available in the rooms. The Hotel is NOT responsible for money, jewelry or other valuable placed in the Safe Deposit Boxes. The user’s guide is available in the safe deposit box. Please leave the door open when checking out. It is important that you should remember the personal identification number to access the safe deposit box
Safe Deposit Box tersedia di kamar. Hotel tidak bertanggung jawab terhadap uang, perhiasan atau barang berharga lain yang ditempatkan di dalam Safe Deposit Box. Mohon untuk membuka pintu safe deposit box ketika anda check out. Sangat penting untuk mengingat nomor PIN anda untuk mengaskses safe deposit box.
Safety and Security
For your own security, you are advised to lock your door, to use the safety latch for added protection and privacy. Please be cautions when admitting anyone to your room. The hotel is NOT responsible for money, jewelry or other valuables in the room
Untuk keamanan anda mohon memastikan pintu kamar anda terkunci dan menggunakan rantai pengaman ketika Anda di dalam. Ketika anda meninggalkan kamar pastikan pintu kamar anda tertutup. Selain itu berhati- hatilah dalam mengenali tamu yang datang. Hotel tidak bertanggung jawab atas uang, perhiasan atau barang berharga lain didalam kamar anda.
Smoking Policy
Smoking is prohibited inside the hotel, it is only allowed in designated area. Smoking area is located on 1st floor and 2nd floor.
Dilarang merokok di dalam hotel, hanya diizinkan di area yang ditentukan. Area merokok terletak di lantai 1 dan lantai 2.
Swimming Pool
Swimming pool open from 06.00 am until 07.00 pm. Shower and pool towel are available. Goggles and kids life vest available for rent.
Kolam renang buka dari jam 06.00 WIB sampai dengan pukul 19.00 WIB. Tempat bilas dan handuk tersedia. Tersedia juga kacamata renang dan pelampung renang anak-anak untuk disewakan.
Telephone Service
ROOM TO ROOM CALLS
Dial “8” followed by the room number. Calling from room to room is complimentary.
LOCAL AND LONG DISTANCE CALLS
Dial “9” for outside line followed by the number you wish to dial. Please note that charges will be directly applied to your room folio.
INTERNATIONAL CALLS
Dial “9” for outside line + 001/007 (choose one) +country code +required number.
Please contact the Receptionist for assistance. A surcharge is chargeable on all calls.
ANTAR KAMAR
Tekan “8” diikuti nomer kamar. Telephone antar kamar tidak berbayar.
TELPON LOKAL DAN INTERLOKAL
Tekan “9” untuk sambungan telepon keluar lalu nomer yang akan dituju. Semua biaya akan otomatis masuk kedalam tagihan kamar.
TELEPON INTERNASIONAL
Tekan “9” untuk sambungan telepon keluar +001/007 (pilih salah satu) +kode Negara+nomer telephone.
Hubungi Receptionist untuk meminta bantuan. Dikenakan biaya tambahan untuk semua hubungan pembicaraan di telepon.
Train Station
Tegal train stationis about 1,9 Km away from the hotel.
Stasiun kereta api Tegal berjarak 1,9 Km dari hotel
Wake up Calls
Please contact our Receptionist on extension 1.
Mohon hubungi Receptionist kami di extensi 1.
